Frequently Asked Questions
Everything you need to know about your ICT Billet shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At ICT Billet, we are committed to quality. We partner with ethical manufacturers to ensure our fabrics meet high standards for durability and environmental responsibility.
How can I track my package after it ships?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.